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The Dashboard

With the Dashboard, You're in Control!

Imagine having to email your live answering service every time you added a new employee or need to make a change on your account. Then having to wait hours if not days for changes to go into effect. Not here. The VoiceNation dashboard is the hub your answering service account. It’s where all of your call handling information is controlled and stored. The dashboard lets you make real time updates and changes to your script, on call, employees and more. No more waiting!

Behold the power of the dashboard!

Our dashboard is loaded with tools that make monitoring your account and making changes simple. You have real time control of your account and you can manage your call schedules, messages, billing, payments, and more right from where you are…either online or through our iPhone app.

The dashboard is user friendly. There’s no need to be an online guru or a member of the geek squad to use it. Just follow a few simple instructions or watch a video tutorial or two and you’re done.

Take a look inside the Dashboard:

  • Dashboard call records

    Call Records

  • Dashboard messages

    Your Messages

  • Dashboard call control

    Controlling Your Calls

  • Dashboard billing control

    Check and Pay Your Bill

  • Dashboard send and receive faxes

    Sending and Receiving Faxes

  • Dashboard wizard setup

    Setting up Your Account

Some of the Key Features You'll Find in the Dashboard:

 


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    Call Records

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    Your Messages

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    Controlling Your Calls

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    Check and Pay Your Bill

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    Sending and Receiving Faxes

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    Setting up Your Account

I just spent the past several minutes accessing and reviewing the VoiceNation online account dashboard. GREAT! Thanks for your support! I found it easy to navigate. — Jeff Becker, West Virginia"

Let us make your business life easier

At VoiceNation, we want to make life easier for you. We can do that by answering your calls when you can’t be available, by giving you full control of your call center service account so you can make sure it consistently meets your needs, and by saving you a little time for other things…like running your business.

New features added all the time

We are always thinking and looking for ways to improve our service to you. As people continue to rely more and more on technology and on mobile and automated answering service, we are adapting…for our customers and for the future. We are constantly developing new features based on our customer feedback. Tell us what works and what could work better. We want to hear from you.