Get the most flexibility & control for your call center.
Hosting companies rely on VoiceNation to answer calls from their clients during service outages, customer service and general questions. Our answering service can provide a 24 hour customer support/help desk solution for you and your clients. Our current hosting clients have us placing trouble tickets online, dispatching emergency outages to on call management and more.
- Proprietary scripting software allows us to adapt to your needs
- Simple bundled minute pricing
- Free local or toll free number
- Industry specific agents trained primarily for your account requirements
- Free Virtual Fax number delivers all faxes to unlimited email lists
- Online management to audit call history, usage minutes, and more
- Unlimited call patching and transfers
- Low hold times
- 24 hour coverage including weekends and holidays
- All-inclusive Pricing Made Simple
- Instant Live Provisioning
- We're the architects of our own technology
- Fully functional training facility
Hi, I am very happy with my new service, and the time you guys took to sort out my initial technical queries. My service is now live and being used as the customer support helpline for a new text message service that is live on the major US mobile carriers.
Simon L. Winter
Springs, FL