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Blog: Your Business Voice

VoiceNation Blog
  • December 29, 2016

  • December 16, 2016

    ​Christmas is full of shopping, lights, family, wrapping, baking, traditions, and most importantly memories. Most of us can look back and remember things about different Christmas’ that we cherish and recall as if it were yesterday.

  • December 14, 2016

  • December 6, 2016

    The answering service industry can be a fickle segment of business.  Depending on the type of customer, size of business, product sold, services provided, and the list can go on and on, can determine what type of answering service is best suited for your business.

  • November 22, 2016

  • November 14, 2016

    Around Thanksgiving we understand your life gets a little busier and your business may get overwhelming. That is why we want to help make Thanksgiving relaxing and enjoyable again. There is no need to worry because we’ve got your calls while you eat way too much turkey and while you take the “food coma” nap after too!

  • November 7, 2016

    ¿Cómo te sientes cuando estás tratando de comunicarte con alguien, pero no te entiendes?

  • October 12, 2016

    We understand jumping into the world of using an answering service can be a little spooky and intimidating to people that have never used one or heard “horror stories”.

  • October 5, 2016

    Let’s admit it, working in the world of technology and managing a Help Desk can be rough. With everyone so connected at all times these days you have to be on your toes 24/7. Tech trends do not show this slowing down at all.

  • October 4, 2016

    On October 4th at approximately 10:30am, Level3, a  major internet and phone services provider, experienced a major outage with nationwide impact. As a result, VoiceNation experienced a loss of phone services affecting several customers. This outage was not a result of VoiceNation's systems or capabilities, and impacted nearly all phone service providers to some extent.

  • October 3, 2016

    Throughout the years I've been fortunate enough to be employed by companies that I loved working for (shout-out VoiceNation). I have also worked at jobs that I've just barely tolerated. But, no matter what company I worked for and what position I held, I have found that there is one constant: bad days will happen. I've dealt with angry clients and excessively chatty customers.

  • September 21, 2016

    The holidays are approaching and this makes everyone’s lives a little busier but especially the ones putting on all the events. Event Planners/Coordinators not only have the normal birthdays, anniversaries, weddings, and expos to plan but also all of the holiday events for example- end of the year parties. Not to mention their own holiday parties, shopping, and planning to do. How do they get everything done?

  • September 16, 2016

    Saturdays and Sundays in the South during the fall are like rites of passage for most people growing up. If you grew up in the South then you probably already know where I am going with this. If not, you probably still do because many areas are the same way. One Football is one of the ultimate team sports.

  • September 1, 2016

    Oh, the dreaded job hunt. We've all been there. You put a lot of effort into revising your resume, and spend hours applying for jobs. You update your email address that you got when you were 14 from to something more mature with your actual first and last name. You wait weeks for a response, when suddenly, the phone rings!

  • August 31, 2016

    There is persuasion all around us every day. For example at work when someone at the office brings in donuts and you are on a diet, so you persuade one of your office friends to eat one with you so you feel less guilty about it. Okay there are more serious aspects of persuasion than that and maybe that one is a little relatable for me.

  • August 23, 2016

    Race for Restoration was a 5k put on by Georgia CALLS, a local non-profit that restores people and broken families through fighting homelessness and reducing

  • August 16, 2016

    Go for the Gold- create a fun culture while implementing policy and procedures in the workplace...that is Gold for employees and employers!

  • August 8, 2016

    Email is still the quickest and most common way that communication is used in businesses today. I know personally at my job, I use email every day multiple times a day. There are times that I have to email other professionals and if I do not use proper etiquette in those emails I can come across unprofessional.

  • August 3, 2016

    Attendance can seem like such a straightforward thing to discuss, but it is in the top ten employee work ethics most valued by employers. Employers are increasingly looking for good work ethics as equally as they are education, training, and experience. This means that more than ever attendance matters. Attendance is just one part of good work ethics that shows you are responsible and reliable.

  • July 27, 2016

    Ethics to most people are almost like laws. They would not break them because of the serious consequences. The same applies in business. Employees/Employers have ethical standards that they are expected not to “break” or otherwise there will be consequences. Business ethics is necessary and important in every career, every position, and every task.