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Blog: Your Business Voice

VoiceNation Blog
  • October 12, 2016

    We understand jumping into the world of using an answering service can be a little spooky and intimidating to people that have never used one or heard “horror stories”.

  • October 5, 2016

    Let’s admit it, working in the world of technology and managing a Help Desk can be rough. With everyone so connected at all times these days you have to be on your toes 24/7. Tech trends do not show this slowing down at all.

  • October 4, 2016

    On October 4th at approximately 10:30am, Level3, a  major internet and phone services provider, experienced a major outage with nationwide impact. As a result, VoiceNation experienced a loss of phone services affecting several customers. This outage was not a result of VoiceNation's systems or capabilities, and impacted nearly all phone service providers to some extent.

  • October 3, 2016

    Throughout the years I've been fortunate enough to be employed by companies that I loved working for (shout-out VoiceNation). I have also worked at jobs that I've just barely tolerated. But, no matter what company I worked for and what position I held, I have found that there is one constant: bad days will happen. I've dealt with angry clients and excessively chatty customers.

  • September 21, 2016

    The holidays are approaching and this makes everyone’s lives a little busier but especially the ones putting on all the events. Event Planners/Coordinators not only have the normal birthdays, anniversaries, weddings, and expos to plan but also all of the holiday events for example- end of the year parties. Not to mention their own holiday parties, shopping, and planning to do. How do they get everything done?

  • September 16, 2016

    Saturdays and Sundays in the South during the fall are like rites of passage for most people growing up. If you grew up in the South then you probably already know where I am going with this. If not, you probably still do because many areas are the same way. One Football is one of the ultimate team sports.

  • September 1, 2016

    Oh, the dreaded job hunt. We've all been there. You put a lot of effort into revising your resume, and spend hours applying for jobs. You update your email address that you got when you were 14 from to something more mature with your actual first and last name. You wait weeks for a response, when suddenly, the phone rings!

  • August 31, 2016

    There is persuasion all around us every day. For example at work when someone at the office brings in donuts and you are on a diet, so you persuade one of your office friends to eat one with you so you feel less guilty about it. Okay there are more serious aspects of persuasion than that and maybe that one is a little relatable for me.

  • August 23, 2016

    Race for Restoration was a 5k put on by Georgia CALLS, a local non-profit that restores people and broken families through fighting homelessness and reducing

  • August 16, 2016

    Go for the Gold- create a fun culture while implementing policy and procedures in the workplace...that is Gold for employees and employers!

  • August 8, 2016

    Email is still the quickest and most common way that communication is used in businesses today. I know personally at my job, I use email every day multiple times a day. There are times that I have to email other professionals and if I do not use proper etiquette in those emails I can come across unprofessional.

  • August 3, 2016

    Attendance can seem like such a straightforward thing to discuss, but it is in the top ten employee work ethics most valued by employers. Employers are increasingly looking for good work ethics as equally as they are education, training, and experience. This means that more than ever attendance matters. Attendance is just one part of good work ethics that shows you are responsible and reliable.

  • July 27, 2016

    Ethics to most people are almost like laws. They would not break them because of the serious consequences. The same applies in business. Employees/Employers have ethical standards that they are expected not to “break” or otherwise there will be consequences. Business ethics is necessary and important in every career, every position, and every task.

  • July 27, 2016

    Business etiquette matters no matter what profession you are in; it affects your company culture, performance, and attitude.

  • July 25, 2016

    One thing that is almost 100% guaranteed in life is conflict. No matter how much you try to avoid it, it will come up at some point.

  • July 22, 2016

    As a business answering service, over the years we have had the pleasure of experiencing both sides of handling the intricate details of many types of businesses, as well as handling the ins and outs of running our own business.

  • July 14, 2016

    VoiceNation’s live answering service technology along with professional and friendly customer service representatives creates an investment in itself for your company, but what if we told you there was more?

  • July 12, 2016

    VoiceNation Business Tips - Teamwork​Catchy phrase, huh? Teamwork seems to be a popular discussion among business leaders, organizations, and even movements lately. 

    “We are all in this together.”

    “It takes a village to raise a child.”

  • July 1, 2016

    VoiceNation 7th Birthday Happy Birthday VoiceNation Live! WOW! Seven years of live answering service. It’s been amazing to look back and see where we came from and where we are now. A lot can happen in seven years. We are so excited to celebrate the birthday of our live answering service and all that it has done over the years!

  • June 28, 2016

    Change is always needed for growth. Although the word “change” scares a lot of people, it usually turns out for the best. Change grows you, teaches you new things, and shows you areas where you’ve been doing right or wrong. We are excited about the change that is taking place at VoiceNation. New things are happening and things are changing!