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Blog: Your Business Voice
September 28, 2011
September 21, 2011
Networking can be an extremely intimidating task. The moment you enter the room your nerves are unusually out of whack, you suddenly lose all confidence, and you somehow get tongue tied the second a stranger asks what it is you do. Everyone seems to know each other. You can see the success gleaming in their eyes that of course matches their insanely polished look.
September 7, 2011
We've heard it all- funny voicemail greetings, musical serenades, straight-to-the point greetings, and of course the “this is the longest recording ever” greeting. Have you ever wondered what people think when they call you and leave a message? Are you one of those people who records a new greeting on a weekly basis?
August 31, 2011
As the world's leader in live answering service and call center solutions, we know that putting a dependable business answering service in place is an essential business move for the growth of your company. We also know you are looking to save money wherever possible. That's why we're offering our customers a $25 discount on premium account activation when you Like Us on Facebook!
August 29, 2011
Our team has been working hard to give our customers the ultimate dashboard experience. We put long hours into extensive planning and research. Our devoted developers have spent their time building a technical masterpiece with just the right aesthetic touch. We have put our customer's needs on the forefront, implementing their requests into a turn-key solution.
August 25, 2011
Hey Facebook friends, did you know our VoiceNation Live Facebook page offers even more insight than ever before? That's right. As the industry leader in live answering services, our VoiceNation Live Facebook page is a reference center for you to gain a wealth of industry specific information and stay up-to-date on the most recent technology available.
August 22, 2011
Mozilla has just released their latest web browser, Firefox 6, not long after releasing Firefox 5. Why so soon? Mozilla is gaining ground treading on the heels of Microsoft’s Internet Explorer and Google’s Chrome. After extensive competitive research, the new Firefox 6 contains some added features topping it’s predecessor and both the most recent versions of IE and Chrome.
So what's new and improved?
August 19, 2011
Your first decision will be deciding on who your best prospects will be. You need to understand why your product appeals to them, and then identify and finalize what you are going to say.
August 4, 2011
Dickey's Barbecue Pit, the fastest-growing barbecue restaurant in the country will launch their 1-866-BARBECUE National Catering Hotline on August 1st, 2011.
July 27, 2011
Live chat is web-based and an extremely powerful way to provide your customers client support instantly. It’s a fast and effective way your clients can contact you with questions and receive answers within seconds. Live chat is a real-time way to engage with your customers, deliver quality results, and monitor conversations.
July 21, 2011
Your voicemail says it all when it comes to missed calls. Therefore, a professional greeting is key when people leave you a message. People will form an opinion about your style of work just by listening to the quality of your voicemail greeting.
July 14, 2011
VoiceNation's latest accomplishment – the development of instant provisioning for live answering ranks VoiceNation as the industry leader in Next Generation live answering solutions.
July 7, 2011
First impression is everything when it comes to job seeking. When an employer looks for possible candidates to hire for a specific position within their company, their first impression of you is formed by your resume, and resume only. So once you’ve got them hooked, how are you going to reel them in? Statistics show you have less than 10 seconds to capture the interest of your potential employer.
June 30, 2011
Don't Miss Our VoiceNation Customer Survey: Is a Live Answering Service Right for You?
We'd love to hear from you! Because we appreciate your participation and value your opinion, you will automatically be entered to win a $100 gift card!
We're sorry, the survey has ended.
June 16, 2011
Customer service is the provision of service to customers before, during and after a purchase. It is a series of activities designed to enhance the level of customer satisfaction – the feeling that a product or service has met the customer expectation.
June 13, 2011
VoiceNation has been working hard to rework our customer dashboard to provide a more simple and user-friendly experience. After long hours and attention to atom-like details, we are excited to announce our new Dashboard Beta is ready!
June 2, 2011
You are a new startup company and need to portray a professional image from day one. With so many tasks to tackle at hand, choosing the right phone system may seem overwhelming. How do you know what's right for your new company? What will impress your customers and meet your needs?
May 25, 2011
Natural disasters seem to be happening more frequently all over the world, destroying lives, homes and businesses. Tornado season is at an all-time high and we are now moving towards hurricane season. But even though your area may have dodged the bullet these last few go-a-rounds, VoiceNation still recommends that your business is fully prepared with a disaster recovery plan.
May 19, 2011
The technology movement we currently live in has taken us into a world where we cannot seem to function without it. We are sucked in before we even realize what's happening. Technology has become our lifeline that carries us through the day. What would we do without it?
May 11, 2011
Are you considering using a live answering service to handle your incoming calls but are unsure if a call center is the way to go? We hope to ease your mind by busting five of the most common misconceptions people may have.
Poor customer service