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Blog: Your Business Voice

VoiceNation Blog
  • June 27, 2012

    VoiceNation offers customizable telecommunication solutions for a variety of industries and this month, we are shifting focus to the medial industry. Our featured customer of the month is Boulder Emotional Wellness, a psychotherapy wellness center that has improved client response time with the use of VoiceNaton's NextPBX solution.

  • June 25, 2012

    The day has come! VoiceNation's free mobile app, VN2GO!, has been released and is now available for download from the iPhone App Store. VN2GO! gives customers “on the go” access to manage all VoiceNation accounts with ease through the convenience of a mobile device.

    VoiceNation's mobile app brings many new features to all VoiceNation customers.

  • June 12, 2012

  • May 23, 2012

    VoiceNation is proud to serve some really awesome clients. Cool people combined with a great product and a smart business solution is what makes VoiceNation customers stand out.

    This month we are directing our attention to the e-commerce business industry. E-commerce is one of the fastest growing business strategies fueled by internet technology. It provides a virtual sales solution for many of today's businesses worldwide.

  • May 16, 2012

    Relationship Marketing: a form of marketing developed from direct response marketing campaigns which emphasize customer retention and satisfaction, rather than a dominant focus on sales transactions.

    What does that mean for you, our valued customer? It means that VoiceNation is increasing our efforts to get to know you and understand your specific business operations so that we can better serve you.

  • May 9, 2012

    A special THANK YOU goes out to everyone who participated in our VoiceNation Customer Survey! The value of products and services has increased because you, our customers, take time out of your day to give us some really amazing feedback.

    As we mentioned, we are giving away a $100 AMEX gift card to one lucky survey participant!

  • April 30, 2012

    Hurry! Our VoiceNation Customer Survey expires tonight at midnight. Please take the opportunity to give us feedback by completing our 7 question survey. To show our appreciation, we are offering a $100 AMEX gift card to one lucky survey winner!

  • April 25, 2012

     We are looking for our next VoiceNation loyal customer to feature during our monthly Industry Focus Initiative!If you are a current VoiceNation customer using our Live Answering, SimplyONE or VirtualPBX solutions, this is a great opportunity to share how your business has benefited from using our service.

  • April 11, 2012

    We love to get positive feedback from our customers. It validates why we do what we do. To hear their success stories and how we've helped grow their business speaks volumes for our innovative products, services, and overall customer support. So, we'd like to say thank you. Thank you to all of our customers, each and every one of you, for keeping us motivated and in front of the times.

  • April 4, 2012

    I don't know about you, but we are always in search of inspirational, practical, and helpful books guaranteed to ignite a little something inside of us. If we can take even the smallest amount of advice or new perspective and implement it into our everyday lives, it's a book worth the read.

  • March 26, 2012

    VoiceNation has been providing custom live answering solutions and virtual receptionist services to the legal industry for quite some time, giving law firms the advantage in professionalism. Our industry trained receptionists work as an extension of the firm, providing confidence that call incoming calls are handled properly.

  • March 26, 2012

    Find out how your business rates in customer service by taking our new quiz on Facebook! Do you know everything there is to know about offering quality support? Do you provide your customers with around the clock availability? Do you put their needs first?

  • March 26, 2012

    Did you know for the amount the average American family spends on ice cream every month, that same amount could provide clean drinking water for an entire year for someone without it? It will take a total of $20 billion worldwide to provide clean drinking water¹ and America spends $21.4 billion a year on ice cream².

  • March 26, 2012

  • March 6, 2012

    Today is an exciting day at VoiceNation and it's safe to say we all have an extra pep in our step. Each year, our President (aka innovative leader and talented enthusiast), Jay Reeder honors our incredible staff for a job well done. Jay and our management team go above and beyond to show each staff member that their contributions do not go unnoticed. Yes, it gets personal, but that's the sincerity and fun in it all.

  • February 29, 2012

    You asked; we listened. In an effort to enhance the quality of our services, we are thrilled to announce that the outbound fax feature on your dashboard has been vastly improved. We've invested long hours, resources, and new technology to improve the outbound fax feature in order to maintain excellence in each area of service.

  • February 27, 2012

    As a reminder, on March 1, 2012 we will be implementing a change to our online voice mail management feature.

  • February 20, 2012

    We've briefly discussed how the tree service industry utilizes our live answering services to provide their customers with 24 hour emergency availability; lately tree care companies are using our call center services more than ever.

  • January 30, 2012

    Have you ever wondered how a live answering service could improve your business? And we're not just talking about taking your calls after hours. Our professionally trained receptionists operate as an extension of your business, offering your company 24/7 live answering solutions to meet your customers' needs.

  • January 23, 2012

    It may be your New Year's Resolution or simply something that needs to happen, but the want to save money is something just about everyone can relate to. We all want to see revenue increase and experience every penny pincher moment possible. However, there is a fine line between cutting unnecessary business costs and eliminating parts of your sales force, such as marketing efforts and employees that contribute to revenue.