Innovative, Professional and Reliable Live Answering Service
Call center solutions that allow your business to thrive
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Innovative solutions across the board.
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Your Trusted Business Answering Service Partner
Over 50,000 businesses worldwide have chosen VoiceNation as their professional telephone answering service. Individual entrepreneurs, world famous companies like McDonalds and Rolls Royce, and small to mid size businesses partner with us every day. As we continue to innovate and deliver an excellent service, we see your business thrive. It's a win-win!
Named "Top Provider in Industry" by PCWorld Magazine
Proudly Serving Business Leaders Across the Nation
Read some of our case studies and how we've helped transform businesses like yours.
"Your service is great since many of our employees work from home or on the road. We look forward to building and maintaining our business relationship with you.
Keep up the awesome work!"
— Sherene Costanzo, GlobeEx Corporation
Our determination to provide quality service is showcased by a state-of-the-art training facility, a redundant fully-functional call center dedicated to continual training of agents on simulated calls (not your customers). If you’re shopping around, ask the other guys if they can say the same!
Why We're Different
As the architects of our own technology, we have consistently led the industry with innovations in pricing, service, and technology. To further understand why we're different, simply compare price and quality.
Our Pricing Made Simple philosophy shatters traditional billing practices that drown you in hidden fees. For example, we don’t charge usage fees when our customers are connected with their caller. That means all transferred calls are *FREE*.
Join with us and kickstart your business!
VoiceNation is striving to make the world a better place to live
It's the right thing to do. From our global initiatives to help end the water crisis alongside charity: water, to homeless outreach in the US, to our call to stop bullying resource page, we are jumping head first in to help our community and the world. Join with us and see how you're more influential than you think! Read all about our outreach programs →
Written by Jacob C. Herman
For more great educational resources by our staff writer, Jacob C. Herman, be sure to browse through our article library.
"One of the greatest benefits to us is the fact that the number is not “trapped” in a building or an individual cell phone. This is important because each year, two elected officers and their appointed staff run the flotilla. In the past we have had to change the flotilla phone number each year so that the right officer would get the flotilla’s calls. This meant that any printed materials would potentially be obsolete every December 31 at midnight. Now we can just pass the number right along to the next administration each year with no hassle (which we actually just did this month for the first time ever).
Another major benefit is that the officer in charge of the phone number can forward messages to the correct department, maintain a safety copy of the message, and have an email trail to document the communication. This allows us to be more responsive in serving our clients, the people of the United States. If someone is calling to get a complimentary Vessel Safety Check, the message can be emailed immediately to a qualified Vessel Examiner to handle it. If someone is calling to learn about membership, that can be routed directly to the Personnel Services officer. With a dozen different departments to administer, we really value the flexibility.
Just recently the State of Tennessee had a document to fax me while I was on the road. I just had them send it to our VoiceNation number, and picked it up in my email a few minutes later. That was a huge convenience."