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Happy Staff = Happy Customers
At VoiceNation, providing a rich work environment for our staff to flourish is...well...it's in our DNA. It's who we are. It's in our core values, our company culture and it's why the world's largest brands, and over 50,000 small businesses have chosen VoiceNation to be their preferred call center partner. It's a win-win for everyone!
VoiceNation opened the doors in 2002 offering custom voicemail and virtual phone service to small business owners. We pushed the industry standards with cutting edge technological developments and amazingly talented staff. As business thrived, our customer base multiplied. Today, providing call center and business answering service solutions from our headquarters near Atlanta, Georgia, VoiceNation was recently named a top provider by PC World Magazine. We're innovating the call center industry by providing career and growth opportunities to all of our staff. By investing in our staff, they gain the skills and passion to develop industry changing technology and provide a distinguished level of quality to our loyal customer base.
"Not to be satisfied as just an industry leader and trailblazer, but to be a knowledge leader that shepherds industries towards creating innovative solutions to business and global challenges."
VoiceNation is a forward thinking company who embraces the use of open source technology in all of our call centers. Serving over 50,000 businesses nationwide, our 24/7 professional answering service meets the need for companies of all sizes, from entrepreneurs to Fortune 500 companies such as McDonald's and Rolls Royce. VoiceNation's innovative business telephone solutions combined with our brilliant staff are what makes doing business with VoiceNation an exceptional experience.
At VoiceNation, we have a purpose - to make the world a better place for those in it. That's why we fully invest in our team - because they deserve the best and so do you.
Through VoiceNation's Employee Volunteer Program, we give our staff ample opportunity get involved and help others in need - on a local, national, and global scale. To learn more about our company culture and volunteer opportunities, check out our cause page!
VoiceNation has been an integral part of my company’s growth over the last several years. As a small agency with writing talent distributed across the country, we still need to have a unified presence and big-company sound. Our clients need one number to call and be able to reach a dozen writers, no matter where they might be. VoiceNation makes this possible and has helped us easily project the professionalism so important to the business communication industry. I recommend VoiceNation without reservation to any small or medium sized business that’s ready to sound like a Fortune 500 company—even on a budget." — Lisa Calhoun, President, Write2Market, Inc.
Industry Leader: We Set the Standards
We have the very best team to drive the industry in new innovations and technological advancements. We invest in our employees through continuous education and staff development so we can exceed your expactations in quality and support. We are the architects of our own technology. We make it happen when others say it can't be done. We are a team dedicated to excellence.
Community Leader: We Make a Difference
What may seem insignificant to us could mean the world to someone else. What we do matters. We are a company with purpose- to make the world a better place for those in it. You can learn more about our global outreach programs and local community initiatives at www.Voice4Nations.org.
"I am a very busy owner of three retail stores in NYC. We have a spot on the Oprah Winfrey show today and we don't know what the response will be like, since our business is a side note to the story line of the show. At the last minute I decided to look for an answering service just in case. Having done very prior little research I was uniformed as to the different services available. Most companies were not interested in my business when I told them about the national television spot. I must say after many phone calls, that I found your employee Phillip to be the most helpful, friendly, and informative sales representatitive that I spoke to. I purchased a service from him that he expedited in a rush , that would have normally taken much longer. I must say that he was personable, professional, and worked with a sense of urgency, when other people said "Not interested" and practically hung up in my face. I must say coming from retail that poor customer service is a pet peeve of mine, but far to common in today's market in almost every industry. It is refreshing to work with such a courteous employee as Phillip, so much so that it is worth the extra five minutes to make mention of his excellence where it counts. Happy employees, make for happy customers - well done in the leadership department!
A Satisfied customer"
For more great educational resources by our staff writer, Jacob C. Herman, be sure to browse through our article library.